NLP Based Navigation

Once you have added a Natural Language Processing agent to your bot and configured its AI, your users will be able to navigate the bot based on the intents of your NLP agent.

When a user triggers an NLP intent, they will automatically be navigated to the Flow to which the intent has been mapped.

In order to prevent bots from repeatedly triggering a flow when a user is already in that flow, Stackchat does not allow for the intent mapped to that flow to be triggerd while the user remains in the flow. For this reason, it's important that when you would like the user to be able to trigger that intent/flow pair again, the user has been moved to another flow.

A Flow with an Intent Mapped

This flow has the "Help" intent mapped to it, so it will not trigger while the user is in this flow.